Our Commitment to Adding Exceptional Value

4 Reed Smith LLP Our Commitment to Adding Exceptional Value Our philosophy is guided by two basic principles Team approach In addition to a dedicated client relationship leader (CRL) we have a team of professionals whose full-time role is to focus on you – the Reed Smith Client Program (RSCP) team . Our RSCP team works closely with our partners to help identify value-add offerings tailored to your individual needs. Team members are client facing and provide ongoing support to our client teams to ensure we continue to meet – and exceed – your expectations. Network of legal suppliers Our collaborative approach extends to other law firms, paralegal suppliers and counsel. For some matters, external resources will provide you with the right solution at the right price. In these instances, we will recommend that you collaborate with our trusted network of external legal suppliers and law firms . Available wherever and whenever When we earn the privilege to represent you, we want to ensure that you have quick and efficient access to members of your relationship team wherever and whenever a query arises. Our dedicated @reedsmith email hotline service is a tool to give you the service you need at no cost. Shared values Diversity is a core value of our firm, and a critical consideration in our recruiting and staffing decisions . We are committed to assigning a diverse team to represent you whenever possible. We also welcome the opportunity to partner with you on diversity, pro bono and corporate social responsibility causes that are important to both of our organizations. Our experience tells us that this is a crucial way to get to know our clients and their corporate values, while making a difference in the communities we share. Investment in strengthening our relationship 1 Value-driven services